이용 약관

A public offer to conclude a services agreement. Paying or topping up your balance means you accept its terms.

1. General provisions

1.1. This public offer (the Offer) is the official proposal of Uregent (the Provider) to any person with full legal capacity (the Customer) to conclude a services agreement (the Agreement) on the terms below, under Article 437(2) of the Civil Code of the Russian Federation.

1.2. The Agreement is a contract of adhesion: the Customer accepts the Offer in full, without exceptions or reservations. How to accept the Offer is set out in clause 2.5.

1.3. Uregent is not affiliated with the publisher of Rise of Kingdoms; Rise of Kingdoms is a trademark of its owner.

1.4. Definitions:

• Site — the Provider's website at uregent.com, including the dashboard and the control panel.
• Dashboard — the part of the Site available to the Customer after signing in.
• Game account — the Customer's account in Rise of Kingdoms connected to the Site.
• Agent — the Provider's software that signs into the game on the Customer's behalf and runs the rules the Customer set.
• Services — the digital services listed in clause 2.2.
• Balance — the Customer's money paid into the Site towards future Services.
• Bonuses — credits from the referral programme and promo codes. They are not money.

2. Subject of the Agreement

2.1. The Provider provides the Services to the Customer, and the Customer pays for them in the manner and within the time set by the Agreement.

2.2. The Services are:

• a subscription to automate a Game account: the Agent signs into the game on the Customer's behalf from an assigned IP address and runs only the rules the Customer switched on, spending in-game resources and speedups within them;
• a dedicated IP address (proxy) for the Customer's Game accounts;
• buying in-game packs into the Customer's Game account on their order;
• selecting and handing over ready Game accounts;
• other orders described on the Site.

2.3. The scope, timing and price of each Service are shown on the Site before payment. All Services are digital: there is no shipping or pickup, the Services run on the Provider's servers and in the game.

2.4. The Provider provides the Services itself or through third parties (hosting, proxy providers) and is responsible for their actions as for its own.

2.5. The Offer is accepted by paying for a Service or topping up the Balance. The Customer accepts the site rules in sections 3 and 4 by ticking a box on first sign-in to the Site, where they also confirm they are at least 18 years old.

3. How the Services are provided

3.1. The Customer signs in to the Site with Discord, Google or Telegram and is responsible for keeping access to them secure.

3.2. A subscription starts right after payment. The Agent signs into the game within minutes of the Game account being connected. Every action of the Agent and its outcome are shown in the log in the Dashboard.

3.3. A plan is chosen for each Game account separately, for one or more months. Each subscription month is 30 days. Auto renewal charges the next term from the Balance; it can be turned off in the Dashboard any day, and the Game account finishes the paid term. A plan can be upgraded mid-term: the new plan is paid for a full term and starts right away, and the unused days of the current plan count towards its price.

3.4. In-game packs are sold at the price shown on the item page before payment and delivered manually: the Provider signs into the Game account with its e-mail and the code from the game's letter and buys the pack. Delivery takes up to 24 hours; order progress is shown on its page. If an order cannot be delivered, it is cancelled and the money returns to the Balance.

3.5. A ready Game account is handed over as sign-in details in the Dashboard within the time shown on the item.

3.6. The Provider does not guarantee that every in-game action succeeds: the game may not respond, a resource may run short.

3.7. A Service counts as provided: a subscription — for each day of the paid term once that day ends; an in-game pack — once credited to the Game account; a ready Game account — once the sign-in details are handed over.

4. Rights and obligations of the Parties

4.1. The Provider undertakes to:

• provide the Services in line with the Agreement and their description on the Site;
• give the Customer access to the Dashboard and the Agent's action log;
• process the Customer's personal data only to provide the Services and under the Privacy policy;
• never change the Game account's e-mail or password and never write in game chats on the Customer's behalf.

4.2. The Provider may:

• suspend the Services for maintenance;
• block the Customer's account for a breach of clause 4.4;
• amend the Offer as set out in section 10.

4.3. The Customer undertakes to:

• provide accurate information about themselves;
• connect only Game accounts they have the right to manage;
• pay for the Services as set out in section 5.

4.4. The Customer must not:

• connect other people's Game accounts without the owner's consent;
• disrupt the Site, bypass limits or probe for vulnerabilities without the Provider's consent;
• resell access to the Site and the Services or otherwise pass it on to third parties.

4.5. A breach of clause 4.4 gets the Customer's account blocked.

4.6. The Customer must be at least 18 years old.

4.7. The Customer may cancel the Services and get money back as set out in section 6.

5. Prices and payment

5.1. Prices as of this version:

• Basic — $4.99 per account for 30 days. Gathering and resource transfer on ready farms.
• Optimal — $9.99 per account for 30 days. Building, research and troops — growing an account, a new one included.
• Extended — $19.99 per account for 30 days. For the main account: gem gathering and barbarians on top.
• Volume discount: 3+ accounts — −5%, 10+ accounts — −10%, 30+ accounts — −15%, 100+ accounts — −20%.
• Discount for paying ahead: 90 days — −5%, 180 days — −10%, 360 days — −15%.
• Your own proxy — $1.99 per address for 30 days, however many accounts use it.
• Game packs, ready accounts and other orders — the price and delivery time are shown on the item page before payment.

5.2. Prices are in US dollars. The amount in the payment currency is calculated by the payment provider and shown on its page before the payment is confirmed. The payment provider's fee is added to the price. The final amount is shown before payment and does not change after it.

5.3. Payments are cashless, through the payment providers listed on the payment page. Card and wallet details are entered on the provider's side and never reach the Provider.

5.4. The Balance pays for Services. Bonuses are kept separately, pay for subscriptions only and are not refunded as money.

6. Refunds and cancellation

6.1. A subscription can be cancelled any day. The price of the full unused days of the paid term is refunded on request. If the term was paid at a discount, the days used are counted at the price without the discount for paying ahead.

6.2. An unspent Balance is refunded on request. The payment provider's fee paid with the payment is not refunded: it is an expense already incurred.

6.3. An undelivered pack order is cancelled and the money goes back to the Balance, and from there on request. A delivered pack is not refunded: it is already credited in the game.

6.4. A ready Game account that does not match its item card is replaced or refunded. One that matches is not refunded once the sign-in details are handed over.

6.5. Actions of the game publisher regarding a Game account (including restriction or suspension) are not a ground for a refund.

6.6. The paid term of your own proxy is not refunded once the address is issued: the Provider has already paid the supplier for it. If no address could be issued, the money returns to the Balance.

6.7. A refund request goes to support in the Dashboard or on Telegram from section 12. Money is returned the way it was paid within 10 days of the request; on a card it arrives when the bank posts it.

7. Liability

7.1. The Parties are liable for failing to perform or improperly performing their obligations under the Agreement and the laws of the Russian Federation.

7.2. The Provider is not liable for a failure caused by the Customer.

7.3. The Provider is not liable for actions of the game publisher regarding a Game account, including its restriction or suspension.

7.4. The Site and the Services are provided as is. The Provider aims to keep them running around the clock but does not promise they will never be interrupted.

7.5. The Provider's liability is limited to what the Customer paid in the last 30 days.

7.6. Links to third-party websites are for information only; the Provider is not responsible for their content.

8. Confidentiality

8.1. The Parties keep personal data confidential and secure under Federal Laws No. 152-FZ on Personal Data and No. 149-FZ on Information, Information Technologies and Information Protection of 27.07.2006.

8.2. What data the Provider receives, why, where it is kept and who it is shared with is set out in the Privacy policy on the Site (uregent.com/privacy).

8.3. The Parties do not disclose information received while performing the Agreement, except where the law requires it.

9. Force majeure

9.1. The Parties are released from liability if performance becomes impossible because of force majeure: prohibitive acts of authorities, epidemics, blockades, embargoes, natural disasters, and large-scale failures of communication networks and data centres beyond the Parties' control.

9.2. The affected Party notifies the other within 30 working days.

9.3. If the circumstances last more than 60 working days, either Party may terminate the Agreement; the Provider refunds the money for Services not provided.

10. Term and changes to the Offer

10.1. The Offer takes effect when published on the Site and remains in force until the Provider withdraws it.

10.2. The Provider may amend or withdraw the Offer. A new version is published on this page with a new date; the Provider announces significant changes in the Dashboard.

10.3. Services paid for before a change are provided on the previous terms.

10.4. The Agreement is in force from acceptance until the Parties fully perform their obligations.

11. Other terms

11.1. The Agreement is governed by the laws of the Russian Federation.

11.2. The Parties settle disputes by negotiation. The Customer sends a claim on Telegram from section 12 or to support in the Dashboard; the Provider replies within 10 working days. A dispute that is not settled goes to court under the laws of the Russian Federation.

11.3. The language of the Agreement is Russian. The English version is a courtesy translation; if they differ, the Russian text prevails.

11.4. A Party that does not act on a breach of the Agreement does not lose its rights and may protect its interests later.

12. Uregent contacts

• Uregent
• Website: uregent.com
• Telegram: @uregent_bot
• Support — in the Dashboard, the Support section.